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How to Set Up Services (Service Master)

Service Master4 steps
  1. 1

    Open Service Master

    Go to Client & Legal → Service Master (/case-matter/service-master).

    Tips
    • Services defined here are the catalog used by Service Orders and Quotations
  2. 2

    Click Add Service

    Click 'Add Service' to open the service creation page.

    Tips
    • Group services by category for easier selection later
  3. 3

    Enter service details

    Define the service name, category, default rate and any HSN/SAC code.

    What to enter

    FieldTypeDescriptionExample
    Service Name*textName of the service offeredProperty Title Search
    Service Category*selectCategory the service belongs toLitigation / Documentation
    Default RatenumberStandard price for the service5000
    HSN/SACtextTax code for invoicing998213
  4. 4

    Save

    Save the service. It's now available across the Case & Matter workflow.

    Watch out for
    • A service already used on orders cannot be deleted

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